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Online reviews have become one of the most influential factors in the customer decision-making process. In the era of WhatsApp, Telegram, Messenger, and Viber, customer opinions spread faster than ever – both the positive and the negative ones.For businesses,...
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In today’s fast-paced world, customers expect instant and convenient ways to communicate with businesses. Kreechat allows your clients to reach you not just via text, but also through voice messages, photos, and videos sent from any of the chat apps Kreechat supports....
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We’re excited to share that our client and partner, Flynet – a customer support center based in South Africa that uses Kreechat in its daily operations – has been awarded second place in the Service Center category of the Malmesbury Business Chamber Awards...
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In today’s competitive market, great products and attractive prices are no longer enough to guarantee success. Modern customers expect seamless experience, fast communication, and the feeling that your company truly cares about their needs. That is why customer...
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In 2025, customer expectations are higher than ever. Fast responses, seamless communication, and personalized support are no longer optional – they are essential. Traditional customer support teams struggle to keep up. Agents juggle multiple channels, tickets...
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Today, technology plays an increasingly important role in the developmental potential of companies. Without investments in technological improvements, businesses stand little chance of surviving in a highly competitive environment. Smart Software Platform Solution... 
