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The problem with using popular communication channels for ticketing The initial problem that Kreechat aimed to solve was the scattered support channels present in many companies that didn’t utilize any dedicated support software, and instead relied...
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Regular customers and the development of long-term relationships are essential for niche e-commerce businesses. Even though competition within a specific niche may be limited, it is crucial for retailers to remain competitive and responsive to market demands. A...
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Online reviews have become one of the most influential factors in the customer decision-making process. In the era of WhatsApp, Telegram, Messenger, and Viber, customer opinions spread faster than ever – both the positive and the negative ones. For businesses,...
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In today’s fast-paced world, customers expect instant and convenient ways to communicate with businesses. Kreechat allows your clients to reach you not just via text, but also through voice messages, photos, and videos sent from any of the chat apps Kreechat supports....
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We’re excited to share that our client and partner, Flynet – a customer support center based in South Africa that uses Kreechat in its daily operations – has been awarded second place in the Service Center category of the Malmesbury Business Chamber Awards...
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In today’s competitive market, great products and attractive prices are no longer enough to guarantee success. Modern customers expect seamless experience, fast communication, and the feeling that your company truly cares about their needs. That is why customer... 
